Primo RPA Cases

Client

Challenges

Project Goals

Primo RPA Solution

Results

An industrial machine-building manufacturer.

The client’s core production and planning processes relied heavily on manual data entry and poorly integrated legacy systems. This resulted in frequent errors, processing delays, and data inconsistencies that directly affected production planning. Even minor mistakes led to scheduling issues and costly downtime.

Primo RPA automated 25 business processes and ensured seamless integration with SAP ERP and the client’s legacy systems. The project began with process discovery and workflow analysis to identify exceptions and edge cases. Human decision logic was translated into automation rules, enabling bots to handle both standard and non-standard scenarios reliably.

— Data entry errors reduced by 80%
— Processes that previously took days now complete in minutes
— Reliable data exchange between legacy systems and SAP
— Improved accuracy of production planning
— Increased operational stability and fewer disruptions across the plant

— Reduce data entry errors
— Eliminate manual data transfers between systems
— Accelerate processes and improve production planning accuracy

Антон Поразрабов

Контакты

Наталья Бизнесова

Владелец

RPA-48: Процесс по цифровизации и ускорению бизнес-процесса в команде RPA

53 FTE

4 робота

Human in the Loop

Тип автоматизации

Client

Challenges

Project Goals

Primo RPA Solution

Results

A major mining company.

The company handled large volumes of operational data manually, including purchase orders, inventory updates, maintenance schedules, and compliance reporting. These labor-intensive processes consumed significant staff time, increased the risk of errors, and slowed down daily operations.

Primo RPA automated 30 operational processes across procurement, maintenance, supply chain, and reporting functions. All workflows now run without human intervention, enabling continuous, 24/7 data exchange between internal systems with high reliability and consistency.

— 50,000 operations processed daily by bots
— Error rates reduced to near zero
— Processing speed increased by 40×
— Employees transitioned from routine work to strategic roles
— Improved operational reliability without increasing headcount

— Automate routine, high-volume operational transactions
— Improve accuracy of operational and compliance data
— Free employees from routine work to focus on higher-value tasks

Антон Поразрабов

Контакты

Наталья Бизнесова

Владелец

RPA-48: Процесс по цифровизации и ускорению бизнес-процесса в команде RPA

53 FTE

4 робота

Human in the Loop

Тип автоматизации

Client

Challenges

Project Goals

Primo RPA Solution

Results

An aviation fuel supply company.

The company manually processed fuel certificates, shipping documents, and compliance forms. Each document required 15–20 minutes of review, while human errors during peak workloads caused delays across the fuel supply chain and impacted operational timelines.

Primo RPA deployed a document processing bot to classify, validate, and route all operational documents automatically. The solution integrates with existing compliance systems and applies strict validation rules to eliminate manual errors and ensure consistent data quality.

— Document processing time reduced from 15–20 minutes to 2 minutes per document
— Error rates reduced to zero
— 24/7 processing of critical fuel delivery documents
— 400% increase in document processing capacity
— Faster aircraft turnaround times and improved operational reliability

— Accelerate document processing
— Improve accuracy and regulatory compliance
— Enable continuous 24/7 document handling

Антон Поразрабов

Контакты

Наталья Бизнесова

Владелец

RPA-48: Процесс по цифровизации и ускорению бизнес-процесса в команде RPA

53 FTE

4 робота

Human in the Loop

Тип автоматизации

Client

Challenges

Project Goals

Primo RPA Solution

Results

A commercial bank.

Employee onboarding required access to more than 15 systems, including email, CRM, core banking platforms, and security services. IT teams were overwhelmed with access setup requests, HR waited for confirmations, and new hires often spent several days unable to start productive work.

Primo RPA implemented an automated onboarding solution that provisions user accounts, sets up email, grants system access, and issues security badges in line with the bank’s compliance and security policies. The entire onboarding workflow is executed automatically without manual intervention.

— Account provisioning time reduced from 4 hours to 30 minutes
— New employees fully onboarded on the same day instead of 3–5 days
— 87% reduction in setup errors
— 65% fewer IT service desk tickets
— Day-1 productivity for new hires
— ROI achieved in 6 weeks

— Reduce onboarding time
— Eliminate manual account and access provisioning
— Decrease IT workload
— Ensure new hires are productive on Day 1

Антон Поразрабов

Контакты

Наталья Бизнесова

Владелец

RPA-48: Процесс по цифровизации и ускорению бизнес-процесса в команде RPA

53 FTE

4 робота

Human in the Loop

Тип автоматизации

Client

Challenges

Project Goals

Primo RPA Solution

Results

A leasing company.

The client’s internal systems were built on legacy platforms and proved difficult to test using conventional QA tools. Limited APIs and fragmented system architecture prevented end-to-end workflow testing, significantly extending QA cycles and slowing down releases.

Primo RPA deployed RPA bots that simulate real user interactions at the UI level. This approach bypassed API limitations and enabled full workflow testing across disconnected systems without source code changes or additional integrations.

— End-to-end test coverage across fragmented and legacy systems
— QA cycles reduced from weeks to days
— Realistic simulation of end-user and customer journeys
— No source code modifications required
— More reliable releases and faster time to delivery

— Enable end-to-end testing of business workflows
— Reduce manual testing effort
— Improve test accuracy and consistency
— Shorten release cycles

Антон Поразрабов

Контакты

Наталья Бизнесова

Владелец

RPA-48: Процесс по цифровизации и ускорению бизнес-процесса в команде RPA

53 FTE

4 робота

Human in the Loop

Тип автоматизации

Client

Challenges

Project Goals

Primo RPA Solution

Results

A mechanical repair company.

HR, supply chain, finance, and reporting teams relied on manual approvals, paper-based forms, and periodic data processing. These cross-department handoffs caused delays, reduced transparency, and increased operational costs.

Primo RPA automated key workflows across four departments: HR processes, supply requisitions, financial operations, and management reporting. Bots now manage data transfers and approval workflows end to end, ensuring consistent execution and timely processing.

— $370,000 in annual cost savings
— Faster approval and reporting cycles
— Employees shifted from manual data entry to analytical tasks
— Increased operational speed without major organizational changes
— Tangible ROI achieved through targeted automation

— Eliminate manual bottlenecks
— Streamline cross-department workflows
— Improve accuracy in finance and reporting
— Reduce operational costs

Антон Поразрабов

Контакты

Наталья Бизнесова

Владелец

RPA-48: Процесс по цифровизации и ускорению бизнес-процесса в команде RPA

53 FTE

4 робота

Human in the Loop

Тип автоматизации

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